The terms and conditions (hereinafter, the "Terms") govern all provisions relating to products and services offered on the website https://www.docmusicstation.fr
1.1 - The prices of our products are indicated in euros all taxes included, excluding processing fees and shipping (for other currency conversion shall be based on the exchange rates).
1.1 - All the orders whatever their origin are payable in Euros.
1.3 - DOC MUSIC STATION reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of order entry subject to availability on that date.
1.4 - retention of title clause The products remain the property of DOC MUSIC STATION until full payment is received.
When you confirm your order, you agree to it as well as the entirety of these Conditions of Sale and without reserve.
Our offers of products are proposed within the limit of available stocks. In case of unavailability of product after placing your order we will notify you by mail or by mail as soon as possible. You can then cancel or exchange your order by email.
Products purchased via our website are delivered by Colissimo. The products are delivered to the delivery address you indicated during the ordering process. Only products shipped will be charged. Participation in shipping costs is clearly in order. This one is calculated based on the total value of the order. The amount of that interest will be charged automatically to the order. DOC MUSIC STATION can not be held responsible for consequences due to late delivery. All orders not shipped within 30 days of the order is canceled.
5.2 - Delivery problems:
You must check the conformity of the goods delivered at the time of delivery before signing it and indicating on this one handwritten reserves accompanied by your signature any anomaly concerning delivery (damaged product ...). You must also confirm the reservations to the carrier no later than within two business days of receipt of the item and send a copy of this mail to DOC MUSIC STATION, 7 bis rue des acres - 60200 COMPIEGNE. If the products need to be returned to us they must be within two working days of delivery. Any claims made after this deadline will not be accepted. The return of the product will be accepted for products in their original state (packaging, accessories, manuals ...).
5.3 - Conformity or quality:
We undertake to refund or exchange products that do not match your order (defective or nonconforming). You must make by any means (email, registered mail with return receipt) on the day of delivery or at the latest within two working days of delivery any claim for items not corresponding to your order (delivery error, non conformity of the products ...). Complaints should be sent to DOC MUSIC STATION, 7 bis rue des acres, 60200 - COMPIEGNE. On your claims you must provide the contact details of the recipient, your delivery order number, the product references appearing on the delivery and the reasons for your claim. Any claims made after this deadline will not be accepted.
DOC MUSIC STATION will exchange or refund of the product.
The return of products in case of product error can only be accepted for complete products in their original state (packaging, accessories, instructions ...) with a copy of the purchase invoice.
The return of the product if defective or non-compliant will be accepted only for products in their original state (packaging, accessories, manuals ...).
The shipping and return will be charged to you except where the goods delivered do not conform to those ordered.
The payment of your purchases can be made by bank transfer, check, credit card or Paypal.
Our site is the subject of a security system: We have adopted the SSL encryption process.
8.1 - You have a period of 15 days from receipt to return the product that does not suit you. The shipping and return will be at your expense. Only the price of the purchased product will be refunded. Returns are to perform DOC MUSIC STATION, 7 bis rue des acres 60200 COMPIEGNE - FRANCE. The right of return will be accepted for complete products in their original state (packaging, accessories, instructions ...) with a copy of the purchase invoice. Items returned incomplete, damaged or soiled by the Customer are not taken.
8.2 - We promise to reimburse you within a period less than or equal to 15 days after receipt of goods by us. Reimbursement will be made by check sent to the customer who placed the order and billing address.
8.3 - No cons sending refunds will be accepted for whatever reason.
For information or questions, our customer service is at your disposal:
By mail: firstname.lastname@example.org
By phone: +33 6 07 40 00 85
The products comply with French legislation and standards applicable in France. The photographs, text, graphics information and characteristics reproduced and illustrating the products presented are not contractual. Accordingly, the DOC MUSIC STATION responsibility can not be engaged in case of error or omission in one of these photographs, text or graphics information or characteristics of products or in case of changing the characteristics of products by suppliers . Of course any questions about products you can contact our customer service (Rule 9). DOC MUSIC STATION can not be held liable for breach of contract in case of shortage of stock or product unavailability, force majeure, disruption or total or partial strike of postal services and transport and / or communications , flood, fire. DOC MUSIC STATION shall not be liable for all damages because of present, trading loss, loss of profit, loss of chance, damage or expense that might arise from the purchase of products.
Products purchased from DOC MUSIC STATION qualify for a two-year warranty. To qualify for the guarantee of the products it is imperative to keep the purchase invoice of the product.
The guarantees do not cover:
- Abnormal or non-compliant products, faults associated with accessories (power cables ...)
- Defects and their consequences due to the intervention of a repairer not approved by ourselves.
- Defects and their consequences related to improper use for the purpose for which the product is intended.
- Defects and their consequences related to any external cause.
This contract is subject to French law. The language of this contract is the French language.